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Articles Templates Presentations Checklists and Certifications Other Resources E-Training Newsletters Podcasts Software Blogs Case Studies Videos
Templates

Competitor Analysis Worksheet
( external link )

3
Tags : competitor analysis, competitors, evaluation
Description: It pays to keep a close eye on your competitors. This worksheet will help you evaluate your competitors' strengths and weaknesses, based on the key elements needed to be competitive in your market. Source: Entrepreneur.com Download Word Document.
Templates

B-to-B Market Survey
( external link )

4
Tags : company, employment background, information, marketing
Description: This survey is used to gather information about a company and the employment background of the person providing that information. Source: Entrepreneur.com Download Word Document.
Templates

Brand Loyalty Survey Worksheet
( external link )

4
Tags : brand loyalty, customer surveys, worksheet
Description: Use this survey to determine how loyal consumers are to a given brand. Check out the Sample Brand Loyalty Survey to see an example of this survey using cars as the subject. Source: Entrepreneur.com Download Word Document.
Tags : internet marketing, marketing plan, request for proposal, Vendors
Description: The attached file contains a simple, easy-to-use form designed to aid in the development of your request for proposal for building your company's website. Be sure to consider three to five vendors for your project, and don't forget to specify a timeline for completion. Source: Business Owner's Toolkit Sign In Required
Tags : internet marketing, internet marketing strategy, worksheet
Description: The attached file contains a simple, easy-to-use form designed to aid in the development of your objectives and strategies for your Internet marketing initiatives. Be sure to consider how short- and long-term goals will work together, and don't forget to consider any alternatives to your ideas. Source: Business Owner's Toolkit Sign-in required
Tags : implementation plans, website, website development, worksheets
Description: The attached file contains a simple, easy-to-use form designed to aid in the development of your implementation plan for your company's website. Be sure to consider your budget for development, hosting and maintenance, and don't forget to consider various elements that could slow down your timeline for completion. Source: Business Owner's Toolkit Sign In Required
Tags : content, internet marketing, Marketing strategy
Description: The attached file contains a simple, easy-to-use form designed to aid in the development of your content plan for your company's website. Be sure to consider your audience and the type of content that they seek, and don't forget to consider who will create and manage the content going forward. Source: Business Owner's Toolkit Sign In Required
Templates

Customer Service Action Form
( external link )

4
Tags : Customer service, customer service problems, customers, Procedures
Description: The attached file contains a simple, easy-to-use form designed to aid in the quick resolution of customer service problems. It will help prevent customer problems from falling through the cracks, provide for an orderly hand-off to someone who can address the matter, and help you establish fool-proof procedures that ensure prompt action is taken when a customer is unhappy with the products or services received. You can quickly customize the form to reflect the work flow of your company. Source: Business Owner's Toolkit Sign In Required
Templates
3
Tags : customer satisfaction, customers, marketing
Description: Customer satisfaction is the key to success. Getting your customers to tell you what's good about your products or services, and where you need improvement, helps you to ensure that your business measures up to their expectations. The attached file contains a customer satisfaction survey form designed to help you gather this important information. It was designed to make it easy for customers to fill out and to make it easy for you to quickly customize to exactly match your company's activities.
Templates
4
Tags : audience, business plans, information, marketing
Description: Its always easier to write if you have a clear picture of what the finished product should look like. The attached files contain the component elements of sample business plans for three fictitious companies. Taken together, they illustrate the type of information that is essential to the creation of a high quality business plan. These documents are not complete plans; they are not templates into which you can cut and paste information about your business. Instead, these documents demonstrate how the nature of a business and the target audience for the plan affect the content.

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